WEBSITE TERMS AND CONDITIONS
("Terms of Use")
By using this site, you signify your Assent and Agreement to these Terms of Use. If you do not agree to these Terms of Use, do not use this site.
The Self Defense Training System Enrollment and Test Drive Terms and Conditions
Your Test Drive of the Self Defense Training System begins 30 days from your time of order. At the end of 30 days you will be charged $97.00 for module one, plus the shipping and handling for module 2. You will have another 30 days to review module 2. At the end of 30 days, you will be charged $97.00 for module 2 plus the shipping of your next module. There are 12 modules in all. You may cancel or postpone at anytime.
Cancellation or Postponement of Test Drive of The Self Defense Training System
You can cancel at any time by calling toll free 866-585-8878 24 hours a day 7 days a week.
You may also email customerservice@theselfdefenseco.com.
Please provide you order number at the time to ensure accuracy. Your order number begins with a "THF". You will be given the option to keep your current module, postpone the program or cancel all together.
WARNING: ONCE YOU CALL OR EMAIL YOU WILL BE AUTOMATICALLY CANCELED FROM THE PROGRAM
If you wish to return the module 1 Test Drive you will need a RETURN AUTHORIZATION NUMBER or an “RA” number. You will receive your RA number when you call to cancel. You will have two (2) weeks to do this. Failure to return the module will result in a charge on your account. Returning more than two (2) modules will result in automatic cancellation of the program.
**Note: Due to security reasons, The Self Defense Company can not honor 3rd party requests on subscriptions. The only persons authorized to cancel or change and account must either be on the “Bill To” the “Ship To”. Email requests must also included the last 4 digits of the credit card on file as well.
To opt out of any further emails, and Solicitation: Simply click the “unsubscribe” link at the bottom of the message or email customerservice@theselfdefenseco.com requesting removal. You will no longer receive any further emails from the Self Defense Company unless you re-subscribe.
Database ownership, license and use
In this section Data Base refers to “Information found on the Self Defense Company site and its network of sites.”
Self Defense Company, LLC warrants and you accept that Self Defense Company, LLC is the owner of the copyright of the databases of links to articles and resources available from time to time through Self Defense Company, LLC., and its contributors reserve all rights, and no intellectual property rights are conferred by this agreement.
Self Defense Company, LLC grants you a non-exclusive, non-transferable license to use site(s) accessible to you subject to these Terms of Use. The database(s) may be used only for viewing information or for extracting information to the extent described below.
You agree to use information obtained from Self Defense Company, LLC's site only for your own private use or the internal purposes of your home or business, provided that is not the selling or brokering of information, and in no event may you cause or permit to be published, printed, downloaded, transmitted, distributed, re engineered or reproduced in any form any part of the databases (whether directly or in condensed, selective or tabulated form) whether for resale, republishing, redistribution, viewing or otherwise.
Nevertheless, you may on an occasional limited basis download or print out individual pages of information that have been individually selected to meet a specific, identifiable need for information that is for your personal use only or is for only internal use in your business on a confidential basis. You may make such limited number of duplicates of any output, both in machine-readable or hard copy form, as may be reasonable for these purposes only. Nothing herein shall authorize you to create any database, directory or hard copy publication of or from the databases, whether for internal or external distribution or use.
Defective, Damaged or Non-working Product
The Self Defense Company has a 100% Satisfaction Guarantee. If you have a damaged or non-working product, we will replace it NO QUESTIONS ASKED. By calling customer service toll free 866-585-8878 24 hours a day 7 days a week. Please provide your name, order number that begins with a “THF” and the product that needs replacement and why.
You may also email customerservice@theselfdefenseco.com.
Please provide your name, THF order number and the product that needs to be replaced and why. We will ship it the next business day, no questions asked.
Updating Your Information
You may call us toll free 866-585-8878 24 hours a day 7 days a week.
Please provide your name and order number that begins with a "THF".
You may also email your changes to customerservice@theselfdefenseco.com.
Please provide us with the updated information.
Reenrollment in The Self Defense Training System
You may reenroll at any time by calling toll free 866-585-8878 24 hours a day 7 days a week.
Please provide your name, order number that begins with a "THF" and an updated credit card.
You may also email customerservice@theselfdefenseco.com.
Please provide you order number at the time to ensure accuracy. Your order number begins with a "THF". You will continue your training program right where you left off. You can do this as many times as you wish. We can also extend the number of week in between intervals to up to eight (8) weeks.
Returning Training Modules
Returns must have a return authorization number. No module or return will be credited without a return authorization number or an "RA" number. To get your RA number call toll free 866-585-8878 24 hours a day 7 days a week. You may also email customerservice@theselfdefenseco.com.
Please provide your name, order number and the reason for cancellation or return. Once you receive and RA number you can return your module. You will have two (2) weeks to do this. Failure to return the module will result in a charge on your account. Returning more than two (2) modules may result in automatic cancellation of the program. No product will be accepted without a Return Authorization Number. No Refunds will be given for damaged, non-salable product. Damaged product will be held 30 days after receipt.
Declined or Expired Credit Cards
If you’re credit card, bank card declines during the course of the Self Defense Training System you may call 866-585-8878 or email customerservice@theselfdefenseco.com to update your information. Failure to do so after 30 days of first decline will put your account in default. You will be immediately canceled from the Self Defense Training System and your account will be sent to collection for the amount owed.
Non-Test Drive Orders
Non- test drive orders are non refundable (except for Module 1: see 90 money back guarantee). You may cancel or postpone at anytime by calling toll free 866-585-8878 24 hours a day, 7 days a week.
You may also email us at customerservice@theselfdefenseco.com.
You must provide your name and order number along with your reason for cancellation or postponement.
90 Day - Money Back Guarantee
You have 90 days from date of purchase of module 1 (this does not apply to test drive or any other special offer campaigns). The 90 day money back guarantee is only for people who skipped the FREE test drive option on the main site www.theselfdefenseco.com. To return the module 1 for a full refund (less shipping and handling) call 866-585-8878 for a Return Authorization Number. Once the product is received in resalable condition you will be refunded for module 1. No product will be accepted without a Return Authorization Number. No Refunds will be given for damaged, non-salable product. Damaged product will be held 30 days after receipt.
Seminars
Enrollment at seminars and training is refundable up to 30 days prior to event for 80% of money paid. You do have the option to apply credit to another seminar if you wish. Credit may be transferred to another seminar only once. You must select the seminar at the time of gif. You may choose the transfer option only once. After you choose the transfer option you will not have the refund option. If you miss the rescheduled seminar you will loose your enrollment fee.
Termination Professional Instructors
These Terms of Use are effective until terminated by either party. You may terminate this agreement at any time by destroying all materials obtained from any and all Self Defense Company site(s) and all related documentation and all copies and installations thereof, whether made under the terms of this agreement or otherwise. This agreement will terminate immediately without notice at The Self Defense Company, LLC.'s sole discretion, should you fail to comply with any term or provision of this agreement. Upon termination, you must destroy all materials obtained from this site and any and all other The Self Defense Company, LLC site(s) and all copies thereof, whether made under the terms of this agreement or otherwise.
Loss of Deposit
Failure to secure financing with in 30 days of beginning your accreditation process will result in immediate loss of license and initial deposit. All materials at this time are required to be destroyed by prospective instructor upon notification form The Self Defense Company and its representatives.
Loss of Professional Instructor License
Instructors may loose their license with no refund of deposit or any and all payments for any of the following reasons.
Failure to complete training and certification.
Failure to maintain quality guidelines
Failure to present Self Defense Company Material in the manner in which is was intended
Failure to provide Self Defense Company only training and instruction classes on a regular, on going basis
Three or more registered complaints with Self Defense Company headquarters
Conduct unbecoming an instructor
All instructors will be given an opportunity to present their case in a closed session. Instructors may be placed on probation for an un designated period of time depending on the nature of the infraction.
Earnings Disclaimer
Every effort has been made to accurately represent these products and services and their potential benefits. There is no guarantee that you will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earnings potential is entirely dependent on the person using our product, ideas and techniques.
Any claims made of actual earnings or examples of actual results can be verified upon request. Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned; your finances; your knowledge; and your set of skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions.
Materials in our product and on our web site may contain information that includes or is based upon forward-looking statements within the meaning of the Securities Litigation Reform Act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as "anticipate," "estimate," "expect," "project," "intend," "plan," "believe" and other words and terms of similar meaning in connection with a description of potential earnings or financial performance.
Any and all forward-looking statements here or on any of our sales materials are intended to express our opinion of earnings potential. Many factors will be important in determining your actual results, and no guarantees are made that you will achieve results similar to ours or anybody else's. In fact, no guarantees are made that you will achieve any results from the ideas and techniques in our materials.
SUBMISSIONS TO US
All remarks, suggestions, ideas, graphics, or other information communicated to The Self Defense Co, llc through this site (together, the "Submission") will forever be the property of The Self Defense Co, llc will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business (including, without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future The Self Defense Company, llc operations. Without limitation, The Self Defense Company, llc will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. The Self Defense Company, llc will be entitled to use the Submission for any commercial or other purpose whatsoever, without compensating you or any other person sending the Submission. You acknowledge that you are responsible for any Submission you make and that you, and not The Self Defense Company, llc, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.
Restrictions on use of materials
Materials in this web site are copyrighted, and all rights are reserved. Text, graphics, require("functions/s, HTML code and other intellectual property are protected by U.S. and international copyright laws, and they may not be copied, reprinted, published, re engineered, translated, hosted or otherwise distributed by any means without explicit permission. All of the trademarks on this site are trademarks of Self Defense Company, LLC or of other owners used with their permission.
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Liability
The materials in this site are provided "as is" and without warranties of any kind, either express or implied. The Self Defense Company, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The Self Defense Company, LLC. does not warrant that the functions contained in the materials will be uninterrupted or error free, that defects will be corrected or that this site or the server that makes it available are free of viruses or other harmful components. The Self Defense Company, LLC does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability or otherwise. You (and not The Self Defense Company, LLC) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Under no circumstances, including, but not limited to, negligence, shall The Self Defense Company, LLC be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if The Self Defense Company, LLC authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall The Self Defense Company, LLC's total liability to you for all damages, losses and causes of action (whether in contract, tort, including, but not limited to, negligence or otherwise) exceed the amount paid by you, if any, for accessing this site.
Facts and information at this website are believed to be accurate at the time they were placed on the website. Changes may be made at any time without prior notice. All data provided on this website are to be used for informational purposes only. The information contained on this website and pages within is not intended to provide specific legal, financial or tax advice, or any other advice, whatsoever, for any individual or company, and should not be relied upon in that regard. The services described on this website are only offered in jurisdictions where they may be legally offered. Information provided in this website is not all-inclusive and is limited to information that is made available to International Association of Close Combat Professionals Inc., and such information should not be relied upon as all-inclusive or accurate.
Links and marks
The owner of this site is not necessarily affiliated with sites that may be linked to this site and is not responsible for their content. The linked sites are for your convenience only, and you access them at your own risk. Links to other websites or references to products, services or publications other than those of The Self Defense Company, LLC and its subsidiaries and affiliates at this website do not imply the endorsement or approval of such websites, products, services or publications by The Self Defense Company, LLC or its subsidiaries and affiliates.
Certain names, graphics, logos, icons, designs, words, titles or phrases on this website may constitute trade names, trademarks or service marks of The Self Defense Company, LLC or of other entities. The display of trademarks on this website does not imply that a license of any kind has been granted. Any unauthorized downloading, re-transmission or other copying or modification of trademarks and/or the contents herein may be a violation of federal, common law, trademark and/or copyright laws and could subject the copier to legal action.
Confidentiality of codes, passwords and information
You agree to treat as strictly private and confidential any Subscriber Code, username, user ID or password that you may have received from The Self Defense Company, LLC. and all information to which you have access through password-protected areas of The Self Defense Company, LLC's websites, and further agree that you will not cause or permit any such information to be communicated, copied or otherwise divulged to any other person whatsoever.
Other legal stuff
These Terms of Use will apply to every access to The Self Defense Company, LLC. reserves the right to issue revisions to these Terms of Use by publishing a revised version of this document on this site; that version will then apply to all use by you following the date of publication. Each access of information from The Self Defense Company, LLC. will be a separate, discrete transaction based on the then prevailing terms.
These Terms of Use and the license granted may not be assigned or sublet by you without The Self Defense Company, LLC's written consent in advance.
These Terms of Use shall be governed by, construed and enforced in accordance with the laws of the state of Florida, as they are applied to agreements entered into and to be performed entirely within such jurisdiction.
To the extent you have in any manner violated or threatened to violate The Self Defense Company, LLC.'s and/or its affiliates' intellectual property rights, The Self Defense Company, LLC and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the state of Florida, and you consent to exclusive jurisdiction and venue in such courts.
Any other disputes will be resolved as follows:
If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed upon mediator in the following location: Tallahassee, Florida. Any costs and fees other than attorney's fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Tallahassee, Florida, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
If any provision of this agreement is void or unenforceable in whole or in part, the remaining provisions of this agreement shall not be affected thereby.
PRIVACY POLICY
Last Updated: July, 18 2008
The Self Defense Company. LLC strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. We will never sell, barter or rent your email address to any unauthorized third party.
How we gather information from users
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our site or request certain features, such as newsletters, or when you make a purchase. You may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of our site. Like most websites, International Association of The Self Defense Company. LLC also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit. Among other things, the cookie may store your user name and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting our site. As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example, by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of the site or may be asked to re-enter your user name and password, and we may not be able to customize the site's features according to your preferences.
What we do with the information we collect
Like other Web publishers, we collect information to enhance your visit and deliver more individualized content and advertising. We respect your privacy and do not share your information with anyone.
Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.
We may use Personally Identifiable Information collected on The Self Defense Company. LLC to communicate with you about your registration and customization preferences, our Terms of Service and privacy policy, services and products offered by The Self Defense Company. LLC and other topics we think you might find of interest.
Personally Identifiable Information collected by The Self Defense Company. LLC may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests and other communications with you. Certain third parties that provide technical support for the operation of our site (our Web hosting service, for example) may access such information. We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note that we may not provide you with notice prior to disclosure in such cases.
Affiliated sites, linked sites and advertisements
The Self Defense Company. LLC expects its partners, advertisers and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on a The Self Defense Company. LLC page, certain content that is actually created or hosted by a third party. Also, through The Self Defense Company. LLC may be introduced to, or be able to access, information, websites, features, contests or sweepstakes offered by other parties. International Association of Close Combat Professionals Inc. is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our site may offer services operated by third parties and may use cookies or other technology to gather information. The Self Defense Company. LLC does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.
You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of The Self Defense Company. LLC and this policy.
Children
The Self Defense Company, LLC. does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe The Self Defense Company, LLC has any information from or about anyone under 13, please contact us at the address listed below.
Contacting us
We can be reached by contacting:
The Self Defense Company. LLC
Email: customerservice@theselfdefensecompany.com
Changes to this policy
The Self Defense Company. LLC reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.
Governing law
This policy and the use of this site are governed by Florida law. If a dispute arises under this policy, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Tallahassee, Florida. Any costs and fees other than attorney's fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Tallahassee, Florida, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
The Self Defense Company. LLC is controlled, operated and administered entirely within Florida. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
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